Обслуживание после продажи
  • Покупка государственных сетей
    официальный сайт  купить продукт  возвращение  ,  проблем с обслуживанием  ,  в  вашей личной  центр  получить помощь  ,  также  можете набрать  Элан  услуг  телефонной  0755-2348 7006  , свяжитесь с нами. 
  • 非Покупка государственных сетей
    не  официальный сайт  купить продукт  возвращение  услуг  пожалуйста свяжитесь с вашим  купить  платформы  , в случае необходимости,  техническое обслуживание  ,  пожалуйста, позвоните  по телефону  0755-2348 7006  Элан  услуг  свяжитесь с нами.  0755-2348 7006  , свяжитесь с нами.
Горячая тема / Service
Общий вопрос / FAQ
  • 2015 - 04 - 02
    Enter EL official website - select registration - fill in the registration of mobile phone - fill in the received SMS verification code - set the password (password length 6-16, numbers, letters, characters contain at least two), complete the registration.Note: Only one account can be registered for a mobile number
  • 2014 - 11 - 08
    On the registration page, fill in a valid e-mail, picture verification code, login password, confirm the password and click "confirm". The e-mail will receive a verification email, and log in to the e-mail account for registration verification.
  • 2014 - 11 - 15
    Mall supports mobile phone number and e-mail registration in two forms.
  • 2014 - 11 - 15
    Dear refueling:The invitation code is a kind of priority purchase qualification that is added to refueling. It mainly has the following features:1. Enjoy the right of first refusal to purchase the designated product;2. The invitation code can be queried at the personal center of the official website of the plus-one mobile phone;3. Applicable platforms: One plus mobile phone official website www.elongobile.com.
  • 2014 - 11 - 15
    1. Enter the official website to select the goods to be purchased and add them to the shopping cart;2. Go to the shopping cart to confirm the settlement of the goods (if you are not logged in, you will jump to the login interface);3. Please fill in the relevant information correctly, including the receiving address, delivery method, payment method and invoice information in turn. Please check carefully to ensure the completed information is correct and complete after completion.4. After submitting the order, choose the appropriate payment method to complete the payment;5. After the payment is completed, the order will be transferred to the mall for processing;6. We will deliver the goods to you within seven days. You can log in your personal account to check the order at any time.
  • 2014 - 11 - 15
    In the inventory column, there will be a "goods" label in the inventory. No goods will display the "sold out" label.
  • 2014 - 11 - 15
    After the item is added into the shopping cart, the order is not submitted in time, resulting in the item being purchased by other users. Therefore, the settlement will prompt no goods. It is recommended to add the item to the shopping cart and submit the order in time.
  • 2014 - 11 - 15
    Mall does not need to manually confirm receipt on the Internet, we will confirm the goods receipt status based on the status of the logistics information.
  • 2014 - 11 - 15
    Please check whether it is due to the following reasons:1. Incomplete or incorrect order information is filled in. Orders can be successfully placed by checking and completing the order information.2, too many queuing users, try again later;3, goods out of stock, display "sold out" label, pay attention to the goods after the purchase again.
  • 2018 - 03 - 28
    EL member APP adds new services, professional search, 9 common functions integration, personalized service push, anytime, anywhere for you! Good service, don't wait!
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